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People's Experience of Government to Citizen Payments

This is a collaborative research project with several independent researchers and is funded by Azim Premji University. In this project people's experiences of the last-mile of payment in government to citizen payments are studied. It examines NREGA payments in particular where payments are made not through the administration but through financial intermediaries such as banks and post offices. Based on primary and secondary data the study examines the extent to which there are delays in the transfer process, and create a detailed documentation of the challenges and vulnerabilities in the system.

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